Refund Policy

Returned Goods/Cancelled Orders

We will happily accept returns within 14 days of receipt, provided that the item returned is in its original and unused condition, with all original packaging. If we find that the product has not been returned to us in fully resalable condition, we reserve the right to refuse a refund on the item.

You have the right to cancel or return your order under the Distance Selling Regulation however; refunds may not be given for items that have been specifically ordered for a customer, or cut to customers requested measurements or returned in a state considered not to be re-saleable. Items must be returned and received within 14 days from the day of dispatch and in a resalable condition for a refund to be given. We reserve the right to make up to a 30% handling charge on some returns.

If you wish to cancel your order or your goods arrive damaged, please phone us on 01875 898 306